Struggling to pay your mortgage? Learn more about relief programs.

Relief Programs


If you are struggling with making mortgage or rent payments, one of these programs may help.

Helpful Program Information

  • Virginia Housing Homeowners

    Are you a Virginia Housing homeownership loan customer who has been financially impacted by COVID-19?

    We strongly encourage you to use our resources for self-servicing and 24/7 account access. You can access your account at your convenience. It’s easier and faster to manage your account digitally, as call wait times will be longer than usual.

    1. If you have been financially impacted by COVID-19, what type of assistance can you receive?

      If you have experienced a financial hardship due to COVID-19, please send an email to Care@VirginiaHousing.com that includes your contact information. Your account will be placed on a forbearance plan until there is a change in your financial status. Virginia Housing will send you a letter of confirmation once we have processed your request.

    2. Log in to manage your mortgage at: VirginiaHousing.com/ManageYourMortgage.

      From here you can make payments, make account updates and send us secure messages.


    COVID-19 impacted borrowers who are able to resume making your monthly mortgage payments are requested to complete the following attestation forms:

    Homeowner Resources
  • Virginia Mortgage Relief Program

    The Virginia Mortgage Relief Program provides assistance to homeowners experiencing financial hardship due to COVID-19, to help prevent and/or ease mortgage delinquencies, defaults, foreclosures and displacement. Financial hardship could include an increase in living expenses, childcare, change in household size, job loss or reduction in income, etc. Learn more at VirginiaMortgageRelief.com