Communicating with Your Landlord

Clear communication is one of the best ways to avoid confusion or conflict during your rental experience. As a renter, you’ll need to notify your landlord about certain issues and your landlord must also share important information with you.

Notices: When You Need to Speak Up

You should provide written notice when something affects your safety, comfort or ability to live in the unit, including:

• Plumbing or electrical issues
• Pest problems
• Safety issues such as a broken door, lock or window

Landlords may also issue notices when something requires your attention, such as:

• Late rent or returned payments
• Unauthorized pets
• Parking violations
• Security concerns

If a notice becomes part of a dispute, the sender must show proof. Keep documentation like emails, timestamps or USPS return receipts. Verbal notices are allowed, but they’re difficult to prove and therefore not recommended in most situations.

Disclosures: What Your Landlord Must Tell You

Landlords are required to provide certain disclosures before and during your tenancy. These offer transparency about the home, its condition and who has access to it. Required disclosures include:

• Who is authorized to enter or manage the property
• If the property is being sold
• Planned demolition, rehab or conversion
• Proximity to a military air installation
• Presence of defective drywall
• Known issues such as mold or lead paint

GOOD TO KNOW
Disclosures may appear in your lease or as a separate document. Review them carefully and keep copies for your records. Understanding your rights and your responsibility to communicate clearly helps you maintain a positive rental experience.

Learn more by signing up for our free renter education course!