Confidentiality and Your Lease


As a renter, you have the right to keep your personal information private. Your landlord or rental company cannot share details about you with a third party unless you provide written consent.


GOOD TO KNOW
Matters of public record, such as court documents, are available to anyone who requests them. This means that if an applicant or tenant has been in court regarding an issue, the landlord or someone else can access this information.


If a tenant needs to work with a landlord to release personal information, there must be a written request from the landlord and/or consent from the tenant. For example: if you need address verification for school or work, you should make sure that you give your landlord a letter of written consent. Be sure to keep a copy for your records.


When Confidentiality Can Be Overridden

Your information may be released without consent in certain situations, including:


  • Emergencies to protect people or property
  • Requests from law enforcement or public safety officials
  • Revenue commissioner inquiries
  • A contract purchaser of the property
  • The landlord’s attorney (including subpoena requests)
  • The landlord’s lender during financing or refinancing
  • Military authorities such as commanding officers or housing officers



Learn more by signing up for our free renter education course!



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